Hoffmann Neopac AG, Eisenbahnstrasse 71, 3602 Thun
The Customer is responsible for providing data in printable quality. The Customer guarantees that he is entitled to all intangible property rights to the data provided to tinboutic or that he holds sufficient licences. He guarantees that, to the best of this knowledge, the commercial use of the data for the intended purpose neither violates third party rights nor other regulations in Switzerland or abroad. The Customer additionally guarantees that at the time of concluding the contract, he is not aware of any third party rights, which preclude the execution of this contract and, in particular, that no copyrights of photographers or graphic designers are infringed by the execution of the contract.
The Customer undertakes to fully exempt tinboutic from any relevant claims by third parties (infringement of copyrights, breach of licence agreement provisions) upon first request. The Customer bears exclusive and unlimited responsibility for the content of the consignments that he has ordered. Tinboutic explicitly assumes no legal warranty for templates that are supplied by the Customer. Racist, pornographic, violence-glorifying or otherwise unlawful, immoral or offensive data/contents are not admissible. tinboutic reserves the right to delete stored templates and user accounts without consultation. In this case, the selling price shall not be refunded. The Customer is responsible for the correct input of the order data. tinboutic is not obliged to check the data provided. In the event that it is determined subsequently that an order contains inadmissible content, tinboutic can refuse to deliver the printed manner without any liability for damages. In this case, the Customer shall compensate tinboutic for the work already performed and pay compensation for all costs yet to be incurred in this context, which result from the destruction of printed matter that has already been produced. Any relevant claim by tinboutic shall be offset from the payment made by the Customer.Any remaining surplus shall be refunded to the Customer.
Right of return/ complaints
There is no right of return or exchange for non-defective goods. Any defects should be immediately reported either by email, or returned within 6 working days from receipt of the goods, otherwise the delivered goods are deemed to have been accepted. The customer bears the cost of returning goods. Cancellation of contract, reduction or withdrawal from contract are strictly excluded as far as legally permissible. If complaints are justified we will deliver you replacement goods as quickly as possible, provided that you have returned the defective tins to us. For returns please use the original packaging and the following address:
Hoffmann Neopac AG
Tinboutic / Rücksendung
Thun, December 2014